47bet's Privacy Policy

47bet ("we", "our") operates a safe and reliable online betting and casino platform for users in Bangladesh. We place the highest importance on the privacy of our users. Through this Policy, we clearly explain what information is collected from you, how it is used, and what steps we take to protect it.

You are advised to read this Privacy Policy carefully before joining our platform or using any of our services. If you have any questions, please contact our support team.

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47bet may collect the following types of information to operate its services properly:

2.1 Personally Identifiable Information

• Full name and contact address
• Email address and mobile number
• Date of birth (for age verification — users under 21 cannot create an account)
• National ID or passport number (where identity verification is required)

2.2 Financial Information

• bKash, Nagad, Rocket account numbers (for processing transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history

2.3 Usage Information

• IP address and device type
• Browser version and operating system
• Time spent on the site and pages visited
• Game play history and betting activity
• Information collected through cookies and similar tracking technologies

2.4 Communication Information

• Records of your communications with us via live chat and email
• Details of your feedback and complaints

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47bet collects and processes your information only for legitimate and specific purposes. Our primary purposes are:

• Account Management: To create and maintain your account and to ensure secure login.
• Identity Verification: To prevent fraud and verify age (only users aged 21 or above may use the service).
• Financial Transactions: To complete deposit and withdrawal processes and to ensure financial security.
• Customer Support: To provide effective assistance with your questions and issues.
• Platform Improvement: Statistical analysis to further improve the user experience.
• Legal Compliance: Maintaining records in accordance with applicable regulations and rules.
• Responsible Gaming: To identify excessive play patterns and to provide timely assistance.

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Cookies and similar technologies are used on the 47bet website. Cookies are small data files stored in your browser. The purposes for using them are:

4.1 Essential Cookies

These cookies are essential for operating the basic functions of the website. They are used to maintain login sessions, verify security, and save language preferences. Disabling these cookies will prevent the site from working correctly.

4.2 Analytical Cookies

These cookies are used to understand how users are using the site and to improve the service. Information collected from them is analysed in aggregate and is not personally identifiable.

4.3 Functional Cookies

These cookies are used to remember your preferences and experience, such as your language selection or certain account settings.

You can control cookies by changing your browser settings, however disabling certain cookies may cause some features of the site to not work properly.

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47bet does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment Processors: Payment service providers such as bKash, Nagad, Rocket, and banks will receive the information necessary to complete transactions.
• Technology Partners: Technology providers responsible for operating the site, who are obligated to maintain the same privacy standards.
• Legal Obligations: To comply with court orders or lawful demands from relevant authorities.
• Fraud Prevention: With security partners to assist in investigating fraudulent activity.

Outside of the above cases, your information will not be provided to any third party without your consent.

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47bet takes industry-standard technical and organisational measures to ensure the security of your information:

• SSL Encryption: All data transmissions are encrypted using Secure Sockets Layer (SSL) technology.
• Secure Servers: Your information is stored on secure servers with restricted unauthorised access.
• Access Controls: Only authorised personnel have access to information, and only to the extent necessary.
• Regular Security Reviews: Our systems are subject to regular security testing.
• Fair Play Assurance: Strict measures are followed to maintain fairness and transparency in gaming activity.

However, no organisation can guarantee complete security when transmitting data over the internet. We make every effort, but we also inform you that we are unable to guarantee the absolute security of your information.

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47bet retains your information only for as long as necessary. Specifically:

• For active accounts — for as long as the account remains open.
• After account closure — for the period required to meet legal obligations.
• Financial transaction records — for the period required to meet audit and legal requirements.
• Customer support communications — until they are no longer relevant.

After the designated period has passed, information is securely deleted or anonymised.

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As a user of 47bet, you have the following rights over your own information:

8.1 Right to Access

You have the right to know what information we hold about you. Upon request, we will provide you with a copy of that information.

8.2 Right to Correction

If there is any error in your information, you may request a correction. We will correct it as soon as possible.

8.3 Right to Deletion

Where there is no legal obligation, you may request the deletion of your personal information. However, this right may be limited during an active account or ongoing transactions.

8.4 Right to Object to Processing

In certain circumstances, you may object to the processing of your information. We will carefully consider each request.

8.5 Right to Close Account

You may close your 47bet account at any time. After account closure, all information except that which is legally required will be securely deleted.

To exercise any of the above rights, contact us at [email protected].

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47bet is for users aged 21 and above only. We do not knowingly collect any personal information from minors. If a minor has accidentally created an account, upon this coming to our attention or being reported to us, we will immediately delete that account and the associated information.

If parents or legal guardians believe that a minor's information is held by us, please contact [email protected] immediately.

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47bet reserves the right to update this Privacy Policy from time to time. For significant changes, we will notify you in the following ways:

• The date of the latest update will be displayed on this page.
• For important changes, a notification may be sent to your registered email.
• Accessing the site after a change takes effect will mean the updated Policy applies.

If you continue to use 47bet's services after a change, it will be assumed that you have agreed to the updated Policy. Therefore, you are advised to review this page regularly.

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47bet believes in responsible gaming. We sometimes analyse your gaming activity data for your own protection. For example:

• Identifying unusual betting patterns and alerting you.
• Helping to enforce self-set limits.
• Ensuring self-exclusion requests are honoured.

This information is used solely for your wellbeing and is not used for any marketing purpose. To learn more about responsible gaming, visit our Responsible Gaming page.

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For any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We provide assistance in Bengali and English 24/7.